Privacy Policy
Last Updated: March 23, 2025
Introduction
When you use our services, you’re trusting us with your information. We understand this is a big responsibility and work hard to protect your information and put you in control. This Privacy Policy is meant to help you understand what information we collect, why we collect it, and what you can do to protect your information.
Collection and Use of Personal Data
We collect information that you provide directly to us, such as:
WACampaignPro collects information, including Personal Data, for the following purposes:
- • Providing and managing the Service
- • Internal business purposes
- • Communicating with you and marketing
- • Recruiting and managing personnel
- • Collecting payment for the Service
- • To understand and improve our Service and Website
In order to provide our services to our clients we collect the user’s name, email address and phone number and upload these details into our secure servers. These details are used only to identify the users and deliver the content that they need on the app. For a better experience, and in order to provide our Service, we may require you to provide us, either directly or indirectly, with certain personally identifiable information, including but not limited to the user name, and Oauth2 credentials. The information that we request will be retained by us and used as described in this privacy policy. The app uses third-party services that may collect information used to identify you. Links to privacy policies of third-party service providers
Used by WACampaignPro:
- • Supabase Sign-in and Supabase Drive Services (https://supabase.com/docs/guides/auth)
This Policy is not intended to place any limits on what we do with data that is aggregated and/or de-identified so it is no longer associated with an identifiable individual (Data Subject) or Customer of the Services.
Providing and managing the Service
In the course of providing the Service, WACampaignPro may receive, access, analyze, process and maintain Personal Data on behalf of our Customers.
Our Customers determine the types of Personal Data that will be collected and used within the Service, how it will be used and disclosed, and how long it will be stored. For any questions related to how your Personal Data is used by our Customers, please contact them directly
Service Data, is the information that is processed on behalf of our Customers during the provision of the Service.
- • WACampaignPro's privacy practices related to Service Data are not covered by this Privacy Policy. They are detailed in the WACampaignPro Service Data Privacy Statement below
- • This data privacy statement explains how and what personal data we collect from you through our website. Personal data means all data that can relate to you personally, such as your name, address, e-mail account(s), and user behaviour.
- • Your data is stored in secure cloud servers, and we try our best to encrypt all personally identifiable information
- • If you require us to delete your account data, you can request so by sending us an email at support@wacampaignpro.com
- • Upon termination, all your data (contacts, conversations, etc.) is deleted permanently from our database unless you request otherwise.
Account Information, including contact information, user profile information, and information about your payment method, is collected from you when you register or authenticate into our Service and is used to manage payment for the Service, enable us to provide support, and facilitate communication.
Service Usage Information is collected, including information about how you are accessing and using the Service. We use this information to understand and improve our Services and to investigate and prevent security issues, abuse, and fraud.
- WACampaignPro's privacy practices related to Service Usage Information are detailed below and throughout this Privacy Policy.
Service Usage Information
WACampaignPro collects the following information from you through our Website, social media, and other channels for the following purposes:
Responding to your request for a product demo: When you request a free demo, we may collect your first and last name, job title, WhatsApp number, business email address, and information about your company. We use this information to contact you and otherwise facilitate your free demo.
Responding to your inquiries: When you contact us with a comment, question or complaint, you may be asked for information that identifies you, such as your name, address and telephone number, along with additional information we need to help us promptly answer your question or respond to your comment. We may retain this information to assist you in the future and to improve our customer service and service offerings (including the Service and Website).
Informing you about products and services. We may use your contact information for our own marketing or advertising purposes, and to facilitate your signup and use of the WACampaignPro service, we will share your information with WACampaignPro's Service Partners to facilitate your WACampaignPro signup, product inquiries and enable your use of the WACampaignPro service. We do not sell or rent your Personal Data to other third parties beyond these
Collecting payment for the Service For Clients that purchase a paid version of our Service, we collect and process information about how you use the Service, and your Account Information (including contact information, user profile information, and information about your payment method) for the purpose of billing you.
Your Rights Access and Correction of Personal Data.
Depending on your location, you may have certain rights regarding your personal data, including:
- Right of Access: You have the right to request access to your personal data that we hold. This allows you to verify the accuracy and legality of the data.
- Right to Rectification: If you find any inaccuracies in your personal data, you have the right to request rectification. We will promptly correct any errors.
- Right to Erasure: In certain circumstances, you have the right to request the deletion of your personal data.
- Right to Restriction of Processing: You may request that we restrict the processing of your personal data in specific situations, such as when you contest the accuracy of the data or when the processing is unlawful.
- Right to Data Portability: In certain cases, you have the right to receive your personal data in a structured, commonly used, and machine-readable format.
- Right to Object: You have the right to object to the processing of your personal data for specific purposes, such as direct marketing or profiling.
- Right to Withdraw Consent: If you have given your consent to the processing of your personal data, you have the right to withdraw your consent at any time.
How to Exercise Your Rights To exercise your rights, please contact us using the contact information provided in this Privacy Policy. We will respond to your request within a reasonable timeframe.
Cookie Policy
WACampaignPro uses cookies and similar technologies, to record log data. We use both session-based and persistent cookies.
Cookies are small text files sent by us to your computer and from your computer or mobile device to us each time you visit our website or use our desktop application. They are unique to your account or your browser. Session-based cookies last only while your browser is open and are automatically deleted when you close your browser. Persistent cookies last until you or your browser delete them or until they expire.
Some cookies are associated with your account and Personal Data in order to remember that you are logged in and which parts of the Service or Website you are logged into. Other cookies are not tied to your account but are unique and allow us to carry out site analytics and customization, among other similar things. If you access the Services through your browser, you can manage your cookie settings there, but if you disable some or all cookies, you may not be able to use the Services.
WACampaignPro sets and accesses our own cookies on the domains operated by WACampaignPro and its affiliates. In addition, we use third parties like Google Analytics for website analytics. You may opt out of third-party cookies from Google Analytics on its website.
We do not currently recognize or respond to browser-initiated Do Not Track signals, as there is no consistent industry standard for compliance.
Updates to this Privacy Policy
This Privacy Policy may be updated periodically to reflect changes to our Personal Data handling practices. The revised Privacy Policy will be posted on the Website. If you continue to use the Service or the Website after the changes are in effect, you agree to the revised Notice.
We strongly encourage you to please refer to this Privacy Policy often for the latest information about our Personal Data handling practices.
Contact Us
Please contact WACampaignPro if:
- you have any questions or comments about this Privacy Policy.
- you wish to access, update, and/or correct inaccuracies in your Personal Data
- you otherwise have a question or complaint about the manner in which our service providers or we treat your Personal Data.